Política de envío

Shipping and Delivery Policy

Processing Time All orders are processed within 1 to 2 business days. Please note that "processing" refers to the time required to prepare your order for shipment, which includes quality checks and packaging. During periods of high demand, processing times may be subject to adjustment, though we strive to maintain our standard schedule.

Shipping and Delivery Estimates Our standard shipping timeframe is 12 to 14 business days. Please be advised that these timeframes are estimates only and not guaranteed. While we work closely with our logistics partners to ensure timely delivery, actual delivery dates may vary based on carrier performance, customs processing, and local delivery conditions in your destination country.

Logistics and Early Delivery In many cases, your order may arrive sooner than the estimated window. Delivery speed is heavily dependent on the logistics chain and final-mile carrier efficiency in your specific region. We continuously monitor our supply chain to optimize delivery times and ensure your order reaches you as quickly as possible.

Factors Beyond Our Control Ovelir is not liable for delays caused by shipping carriers, international customs clearance procedures, or force majeure events (such as extreme weather, strikes, or global supply chain disruptions). Once your order is transferred to the carrier, the responsibility for the delivery process rests with the carrier; however, we remain committed to assisting you should any issues arise during transit.

Global Coverage This policy applies to all international shipments. Customers are responsible for ensuring that the shipping address provided is accurate and complete. Any additional duties, taxes, or import fees required by your country’s customs authorities are the responsibility of the customer.